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Shipping & Returns

Everything about getting your order and what to do if something isn't right.

Placeholder document. This outline is written to be completed and reviewed by a qualified professional before launch. It is not legal advice.

Processing time

Outline: how long orders take to leave the warehouse, and drop-specific timing.

Outline: domestic and international carriers, rates and estimated delivery windows.

Outline: when tracking is sent and what to do if it stalls.

Outline: return window, condition requirements, and who covers return shipping.

Outline: how to swap a size, and whether limited drops are exchangeable.

Outline: what to send us and how quickly we replace it.

Outline: the email to use for order questions.